Client Charter

Office of DVCRI Universiti Putra Malaysia with full determination pledge to provide quality and efficient services to meet customer needs.

1. Issue an approval letter for grant application within fourteen (14) working days from receipt of the approval letter from grant sponsor.
2. Issue a grant offer letter within twenty one (21) working days after receiving the result from the grant application.
3. Inform the result on the application to attend seminars / conferences / workshops / visit abroad (SKBL) within five (5) working days after the SKBL Committee Meeting.
4. Issue a Letter of Application for Certificate of Intellectual Property Protection within five (5) working days from the date of assessment by the Evaluation Committee of Intellectual Property (JPHI).
5. Inform the result on the application to exhibit research competitions within twenty one (21) working days of the closing date.
6. Inform the result of the ethical clearance approval within three (3) working days after receiving the decision from the related committee.

 

CLIENT CHARTER REPORT:

 

• Report Year 2017
• Report Year 2018
• Report Year 2019
• Report Year 2020
• Report Year 2021
• Report Year 2022
• Report Year 2023

Updated:: 08/04/2021 [lanjoy2006@g.mail.com]